Effective Date: 18/01/2025

1. Introduction

Welcome to VantageBridge Limited ("we," "our," "us"). We are a marketing agency based in the UK and are committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://vantagebridge.co.uk), including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this privacy policy carefully and contact us with any concerns.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

2.1. Personal Data

Personally identifiable information, such as your name, email address, and telephone number, interest in our services, company and any other information you voluntarily give to us when interacting with the Site.

2.2 Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. This is managed by our website host (who you can find in Section 4.2).

2.3 Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information. Otherwise, all financial information is stored by our payment processor (who you can find in Section 4.2); we encourage you to review their privacy policy and contact them directly for responses to your questions.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use information collected about you via the Site to:

- Compile statistical data.
- Contact you regarding your services.
- Increase the efficiency and operation of the Site.
- Prevent fraudulent transactions and protect against criminal activity.
- Perform other business activities as needed.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4.2 Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. Please review the privacy policies of the below service providers which may apply:

- Calendly
- Framer
- Formspark
- Google Analytics
- Stripe

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. GDPR Compliance

As a UK-based company, we comply with the General Data Protection Regulation (GDPR). Under GDPR, you have the right to access, rectify, or erase your personal data, restrict or object to processing, and data portability. You also have the right to lodge a complaint with a supervisory authority if you believe we have not complied with data protection laws.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us via our details below.

8. Controls for Do-Not-Track Features

Most web browsers and some mobile systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. If you set the DNT signal on your browser, we currently do not respond to such DNT signals.

9. Options Regarding Your Information

You should ensure that we are always provided with the latest information where necessary. Should you wish to have us remove your information from our systems, please contact us to submit this request. Some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our agreements and/or comply with legal requirements.

10. Changes to Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services and/or the Site after any changes constitutes your acceptance of the new privacy policy.

11. Contact Information

If you have any concerns, questions or requests regarding this privacy policy, please contact us below:

VantageBridge Limited
Unit 82A, James Carter Road
Mildenhall, Bury St. Edmunds
IP28 7DE
Phone: 07457 406372
Email: info@vantagebridge.co.uk

You may also use the form on our Contact page.

By using VantageBridge's services and interacting with the Site, you acknowledge that you have read, understood, and agree to this privacy policy. You can manage cookie consent via the pop-up banner.